Shipping policy

Shipping Policy                                                                                           

All Pacelli orders are dispatched from our fulfilment partner within 1–3 business days of your order being placed.         

We are a small brand, please allow 1-2 weeks for shipping.                                                                                   

United Kingdom                                                                                            

Standard shipping: 7–14 business days                     

Express (FedEx / DHL): 5–9 business days

All UK shipments are duty free.                                                                           

United States                                                                                             

Standard shipping: 9–15 business days                     

Express (FedEx / DHL): 7–12 business days                                                                 

All US shipments are duty free.

Australia                                                 

Standard shipping: 8–12 business days

Express (FedEx / DHL): 6–10 business days

Canada

Standard shipping: 7–11 business days                                                                     

Express (FedEx / DHL): 5–9 business days                  

Europe                                                                                                    

Standard shipping: 5–9 business days

Express (FedEx / DHL): 4–7 business days                                                                  

Please note

Delivery times are estimates and may vary during busy periods. Once your order has been dispatched you will receive a tracking number via email. Pacelli is not responsible for delays caused by customs or courier services outside of our control.

For any shipping queries please contact us at marketing@pacelli.store.